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No Apps for Platinum Murano with Navigation?

I just read the post about the unavailability of apps with the Nissan Murano equipped with navigation. I guess my Platinum model isn't so "platinum" after all ? Why did I have to learn about this through a forum post and NOT from the dealer? Not happy. I should have stuck with my former model car -- Infiniti.
 
I purchased my Murano SL in late August. Even after telling the sales person that smartphone integration was a key selection criteria for me to ensure safer driving, I wasn't told that Google was the only one that would work with my car. Pandora is the app that I most wanted, and is one that virtually every car maker today supports. Unbelievable! When I called into national customer support I didn't even get the honest answer that many of you got. Instead, I was told "We have no information at this time if or when the other apps will be made available.". Pissed, I tracked down an email address for the North American President. After the better part of the week, I received a call from one of his minions. "Great", I thought, "At least now I will get an honest answer". Not the case!! I got the same arrogant, condescending line: "We have no information at this time if or when the other apps will be made available." I then sent info into both Consumer Reports and the Colorado Attorney General's office so that they are aware of this deception. I have had three Infiniti's in the past but I can guarantee you that my next car will not be a Nissan product of any kind. This kind of sleazy used car crap is way out of line for any car company today and can't be tolerated.
 
Pandora works but nothing else

If i turn on pandora on phone then turn off bluetooth then back on (on the phone) i can hear it through the car speakers. No other Nissan connect apps work tho.

2015 Murano SV AWD & Galaxy S5
 
This is rediculous. I have had my Murano Platinum since May and have been told by Nissan they are working on it. The problem seems to be with the touch screen display. I told them to get out of the software business and let us install CarPlay from Apple. They even sent me a $250 credit card to be used at Nissan's online part store.

I think we need to have a class action suit. Is anyone a lawyer on this forum?

This is unacceptable and needs to be resolved!!

Thoughts???
 
Just in the new Consumer Reports magazine is an article referring to the "connect" issues for all cars. It seems to be a complaint across the broad spectrum. The reason, surmised by CR, is the lead time in automobile development vs. the lead time for our techno toys. It is disappointing there is no comment from Nissan. You would think they would have someone reading their own web site.
 
So one of the cars I'm looking at is the 2015 Platinum AWD with tech package. One of my must-haves is smart phone integration and it looks like with this update, Nissan has totally ruined it?

I currently have an Android phone, but may switch to iPhone 6 for Siri Eyes free. I know the 2015 doesn't have Carplay or Android Auto.

But I use Pandora and iHeart Radio (iHeart Auto) a lot and I don't want to have to mess with the phone but would prefer to use the head unit and/or steering wheel controls for that.

But looks like it's a no go on the Nissan Murano?
 
Howdie,

I was/am not all that upset about this glitch because as I have mentioned I have enough to keep me busy in the car.... driving, iPod, Sirius(++++).

I have an iPhone6+ and supposedly it will get a text through the front panel. I am not 100% sure of that since I have not bothered to set up the Nissan App. The phone itself, along with the voice command dialing works wonderfully. Supposedly Pandora works too (I do not use Pandora). iHeart Radio would work fine but it would need to be done via the phone directly with the iHeart App and have an audio jack to to the AUX input. This works for me as I like to listen to my local WISN Milwaukee when on the road. 3-6 PM Belling..... great show if you are conservative. If you are not, well, give it a go anyway.

All in all it depends on how much total integration really means. The 2015 Murano I have is the Platinum, black with beige interior. I get a small rush every day I drive the car. I have had it since January and for a person who tires of cars very quickly I still thoroughly enjoy this one. I have had 3 BMWs and none of them, not talking about a curve at 60, are as nice as this car. From the sound system to the 360degree camera. It is terrific. Get SIRIUS radio and enjoy everything.
 
Same issue for us... we just purchased a 2015 nissan murano platiunum (every single option available) and text message won't work! It says it's unavalable or something when we click on the "text message" button. Using an iphone 6 on ios 9..also tried an iphone 6s ..both iphones will connect via bluetooth and can make and receive calls through the speakers in the car but no text option. ALSO, it deosn't appear the voice control works either..unless I just don't know how to activate it..??? Just press the voice button on the steering wheel, right?? I have never heard the murano talk back to me yet

HOw do you get voice recognition to work and how do you get text message to work??
 
I have the iPhone 6 and have not had the issue with the phone integration for speech commands.

I press the Voice thingy and a menu immediately pops up on the screen. I am also given the choice of speaking a command at any time. It works great to call anyone on my contact list or to call I number I would actually know.

The only hangup it has is if you try to implement the app too soon after starting the car you will get a "Phone is not ready" reply. I am guessing it is reading the contact list.
 
Some of you may have figured this out already if you have the tech package Bose sound system.
I have had an SE for one year now (1st one delivered in Socal) and I still can't get all the PIMP apps working but the Bluetooth streaming works well from a 5S for the year. I give Bose credit for the best audio tuned system they have ever done in a Nissan. What I immediately noticed is that the XM Sirius is so seriously compressed that the sound system is flat, but you will only notice this after you have streamed fully uncompressed music from your iPhone. I use Amazon Prime (free with Prime)streaming and it is night and day to XM Sirius. If I am streaming on my Iphone and get into the Murano, the Bluetooth switches to the car and plays without any button pushing. No complaint on the system, could care less about Facebook while driving, maybe voice to text would be nice but..
 
They are on the lot, test before you buy.

I too wish there was in-dash control of Pandora on the navigation model, but there isn't. I know some people jumped into buying cars before they researched them, or even turned on the radio it appears.

Don't buy a car until you test out how it works. If this functionality is a deal-breaker then you would think that would have been something to at least try out before driving it off the lot.

I traded in a 2012 Mercedes ML350 (fully loaded) and was happy to see the 2015 Murano showed album art! Did you know you have to manually download album art using a SanDisk card in a $65k car? While the Murano is nice, nicer than a Mercedes, for the price it has a hell of a lot of features.

Try before you buy, complain if it doesn't work like it is supposed to (but it works as advertised online and in the users manual). Nissan shouldn't be handing out gift cards to people because they didn't do their homework...
 
I have an 15 altima and used to have 15 Rogue (trade this for the Murano) and the nissan connect software is different than the murano. I believe the Murano shares the same interface an apps as the new Maxima and Altima which DOES NOT have the pandora, iHeart Radio, etc that the older version has. You can however, use the pandora or any other music app via bluetooth, which should transfer song info to the radio and should be able to control it with the radio buttons. As far as the text feature is concern, for the Iphone users, its actually apple that locked the text back functionality. The murano will read your text and inform you of new text but will not let you reply via voice command. You can use the pre existing text messages in the system. The other thing as well is using SIRI, using it from your iphone. hope this help..
 
I have a 2015 Platinum w/ navigation, the Nissan Connect is pretty useless. Only got Google Search to show up on the screen but it didn't open after a few minutes so I just cancelled it. One reason for buying this vehicle was to be able to use the technology. If they can't get this stuff right they shouldn't be able to advertise that it has these features. Software isn't easy but they need to do much much more testing and designing. I'm very disappointed. I can't get the Vehicle to read a text either. They really should hire Apple or one of its competitors to design the software and stick to designing vehicles.
 
Well, I guess I can add myself to this issue list as well. (New 2015 Murano S with Nav Pkg...2 weeks ago Told NissanConnect was golden and worked with Android as well as iOS. Also was told I'd have more than Google Search too!) Have an Android Galaxy S7,running version 6.0.1, and nothing other than a useless Google Search icon that doesn't work.

This just knocks me right over. Other issues...
- I wanted to add on the fog / driving lights... $750.00 (even though all the wiring and connections are there already).
- No firmware update is known or expected this year (2016).
- I was also told by a technical service support person, there are "many" features that can be made accessible with simple software updates / upgrades. Apparently, many warning, driving assistance and support system options are all managed by software or modules that can simply be installed and the features or benefits become immediately.

A bit disappointing to say the least. Hope this will get better soon!
 
They tout having such great technology and adding a "tech package" should mean you are actually getting technology not deleting it. How hard can it be to design software that works across your vehicle line up. I get it you intro new model redesigns and with that comes an updated nav/audio/entertainment but the Maxima was refreshed within the last two years and so was the Murano shouldn't they have the same if not very similar tech packages for music/nav if nothing else to save on development costs.

The bottom line is why not just support android auto/car play and be done with it.

I also emailed http://www.beatsonicusa.com/ the folks at Beat-Sonic though I don't hold out too much hope. They did announce an retrofit for the Lexus car systems to support Apple Carplay so I asked if they had any plans to fix the royal mess that Nissan has made of Nissan Connect.

After all Lexus is a luxury brand but the volume they sell per year doesn't match volume sold of say the Nissan line up.
 
2016 Murano with USB music play issue

I just got my new 2016 Murano PLT w/ Technology pckg two weeks ago. Love it but I play my music from my 32GB USB stick. It plays the music alright but every time I turned off the engine and restart it, it starts play music from USB track1 (reset position first track of first album).

This is a real issue for me, I can't believe it was designed this way. Is this a bug or I need to config/reset something? Thanks.:eek:
 
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