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Hi All, I want to share my experience of a major fault, that I had with my brand new X-Trail recently.
My vehicle is a 2019 Hybrid model made for the Middle East (I am situated in Jordan).
During driving in the city (heavy traffic), the RED brake light came ON, so was the buzzer. suddenly the YELLOW brake light went ON as well. So I stopped to see what is going on.
I checked brake fluid and brake pedal, they seemed OK. I turned off the engine, pressed the brake couple of times and started again. The YELLOW light went OFF but the RED was ON for a while (also was the buzzer), but after some seconds, it went OFF. I started to drive but soon the RED went ON again and suddenly the brake pedal went rock hard, I had to use both the brake and handbrake to stop the vehicle before running into the bumper of the car in front.
I stopped again and opened the Owner's Manual to read about the symptoms. It mentioned that "...when the RED brake is ON together with the buzzer, the vehicle has to stop and the dealer needs to be contacted..", the YELLOW means that there is a major fault with the regenerative brake system and also the dealer needs to be contacted.
I drove the car to the dealer, after the lights were OFF, but there is a noise now when the brake pedal is depressed. The dealer told me that the brake pump assy (with all the motors and switches/valves) needs to be replaced. They also told me that they experienced a couple of other vehicles with same problem.
I am waiting to know more from them and I will get back with updates.
The frustrating issue is that I have 1635 Km on the clock! I got the vehicle before 20 days!!
If anyone had similar problem, please let me know!
My vehicle is a 2019 Hybrid model made for the Middle East (I am situated in Jordan).
During driving in the city (heavy traffic), the RED brake light came ON, so was the buzzer. suddenly the YELLOW brake light went ON as well. So I stopped to see what is going on.
I checked brake fluid and brake pedal, they seemed OK. I turned off the engine, pressed the brake couple of times and started again. The YELLOW light went OFF but the RED was ON for a while (also was the buzzer), but after some seconds, it went OFF. I started to drive but soon the RED went ON again and suddenly the brake pedal went rock hard, I had to use both the brake and handbrake to stop the vehicle before running into the bumper of the car in front.
I stopped again and opened the Owner's Manual to read about the symptoms. It mentioned that "...when the RED brake is ON together with the buzzer, the vehicle has to stop and the dealer needs to be contacted..", the YELLOW means that there is a major fault with the regenerative brake system and also the dealer needs to be contacted.
I drove the car to the dealer, after the lights were OFF, but there is a noise now when the brake pedal is depressed. The dealer told me that the brake pump assy (with all the motors and switches/valves) needs to be replaced. They also told me that they experienced a couple of other vehicles with same problem.
I am waiting to know more from them and I will get back with updates.
The frustrating issue is that I have 1635 Km on the clock! I got the vehicle before 20 days!!
If anyone had similar problem, please let me know!