[bab1980]

Hi , my wife returned home parked in the driveway with her 2019 Rogue and a half hour later the rear window exploded outward . There was glass all over the driveway with 2 large holes in the rear window . It was not a real hot day , no a/c was used prior to coming home and we always use the power lift gate function so it has never been slammed shut. There is 35000 km on it and is still under warranty. Spoke to the dealer where we bought it , they confirmed the warranty and spoke to Nissan Canada and told us it will not be covered. I then spoke to Nissan Canada had a nice lengthy conversation and they also said it will not be covered and I should go through my Insurance. I told them that we did nothing wrong to cause the situation and it should be covered. Why should I put this through the insurance and have a claim put against me which will cause my insurance premium to now go up. So I got a couple quotes from auto glass repair shops and it will cost me $375 plus tax for the repair & Nissan dealer wanted over $1000 to do the same repair adding insult to injury!
The auto glass repair shop that is doing the repair told me Nissan is no longer using auto glass made in North America and they are buying cheap glass from China which is half the thickness and quality . I am so very thankful no family member was standing near the vehicle when the glass exploded. I am now looking into switching manufactures as my family safety is of the upmost importance and apparently not all that important to Nissan !

The exact same thing happened to me. I have a 2021 Nissan Rogue as a company car. I had just dropped my son off at the ice rink and went and parked the car. My mother and I sat in the car and talked for about ten minutes because we had time to kill before his hockey game started. As we were walking up to the ice rink, we heard a loud bang and I looked back and saw glass flying onto the pavement. We were about 50 yards or so away from the car and no one was near it and nothing came in contact with it. At first I thought someone had shot a bullet at my car. I had no idea what was going on and told my mother to stay back. Once I got up to the car, I saw two holes on each side of the rear windshield. I couldn't believe what I was seeing and thought that nobody would believe me. I immediately called my boss, the fleet company, roadside assistance and the insurance company. The insurance company passed me off to Safelite and they told me that the price to fix it was $999.00... The deductible for the insurance is $1,000 so that is a very convenient price for them and there was nothing else I could do. They also did not have the part and I had to wait for two weeks. I went to Lowe's and bought a 10 dollar thick clear plastic shower curtain and duct taped it on. It worked well because you could see through it and it was thick so it did not blow in the wind. My company had to pay the bill for this but it was still a gigantic pain in the butt. I still feel like people do not believe me when I tell them this story.