[TheCid]

Wonder if it is related to the AWD mechanicals? As for lemon law, you could contact an attorney. Would seem if the problem occurred in first year and was repaired but then happened two more times, you might be able to do something.
Another tack is to write to the current CEO of Nissan USA at the Tenn. HQ. An actual paper letter. You can search and find name of CEO and corporate HQ's address. I did this when I first got mine and dealer said my problem was "normal." Within a week, a rep. in the CEO's office called to arrange for a regional service person to see the car. Within two weeks he was there and within five days, the defective parts were replaced.

 

[brianne]

I hope it's not the AWD, had a problem with the differential on my last Rogue (I should have learned to go with a different vehicle).

And you're right, I may need to write an actual letter and see where that goes, even though the dealership has been as helpful as they could be.

 

[bmajor]

getting the same issue with my 2011. Made sure it wasnt the AC hose it isnt, no sunroof so its not those either but i need some definite help here.

 

[harryo_007]

I'm a forum newbie and after hearing what sounded like swishing water, I've now got this same issue you all discovered. I have a 2014 Rogue SL loaded/leather/panaramic sunroof etc. purchased for used car dealer with 1 year left on warranty. Does anyone know if Nissan finally did a recall or am I faced with fighting with warranty company or Nissan to get this fixed. I too half-filled a wet/dry vacuum getting all that dang water out, mostly passenger side. Any new info would be greatly appreciated before I go fight this battle. HarryO

 

[harryo_007]

Late to the Game

This is not an AWD problem, it seems to be inherent in the Rogue. I have a 2014 SL and after 2yrs owning the car, this water problem has arrived. I'll share whatever happens with the Dealer as I still do have a year left on warranty but by other posts I've read here, it's probably not covered. There should have been a recall -what the freak!

 

[quadraria10]

This is the kind of thread I hate because its had quite a few posters and very little follow up. Water is getting in somewhere. If its under the front seats water is getting in a)through a bad windshield seal probably near the cowling or base of it, b) you have a blocked sunroof drain, and the overflow is getting into the cabin, or c) water is getting in from above through a fastener hole for the roof rails, or the radio antenna. Take a hose to it and try to see where the water is getting in. Get it resolved though because otherwise in a few years time the floorboards will need to be cut out and new metal welded in. In my books this is a warranty issue and should be covered.

 

[Tagine44]

Water leaks (plural!) in my 2015 Rogue

It's really disheartening to discover this issue with so many Rogues. I am just wrapping up repairs for a second time on a second water leak in 7 months. I first discovered a wet driver's side floor mat in my 2015 Rogue in late December of 2017. I initially chalked it up to having wet shoes due to the notorious rain we have in Seattle. After smelling a mildewy smell on and off, I checked further and discovered we carpet on the floorboards under the mats. This was now late February and I took the car in to my neighborhood mechanic to see why I had water in my car (my warranty had just expired so I didn't want to go to the dealership and their higher repair costs). My mechanic diagnosed the problem as a failed synthetic weld. I contacted Nissan USA to file a claim and they stated that before they could get involved, the issue had to be diagnosed/confirmed by a Nissan dealership. I took my Rogue to the dealership and proceeded to filed a claim with Nissan USA. The diagnosis was confirmed and repairs were coordinated by the dealership and done by a local body shop. The body shop found that leak was to be due to a MISSING synthetic weld, i.e. sealant, at the cowl & A-pillar, below the windshield. The bill was covered at 80% by Nissan USA, not including any diagnostics.

Fast forward to two weeks ago and the "wet" smell is back. Sure enough, I had water on my floorboard again. I took the car back to the dealership. The assumption was that the original repair had failed so I filed another claim with Nissan USA. They denied any coverage because their original repair was only warrantied for 12 months or 12K miles and I was past the mileage (my Rogue is our family car and has a good amount of highway miles as I run my kids daily to and from their school located in another town). The dealership brought in a third party specialist that works strictly on water leaks. The technician found that the original repair had held and the source of the leak was now a GAP (failure) in the sealant at the cowl panel. $700 later and 2 weeks later, I am getting my car back today and will file yet another claim with Nissan USA now that we know that this leak is at a different location. I'm not holding my breath that they'll be any help since they use the "broken record technique" and continue to site that because I'm beyond the $36K mile factory warranty, they can't do anything. This car is 3.5 years old, never in a accident and never been taken off road. There is no reason it should be springing leaks, whether I have more miles than the average vehicle. I just wanted to put this out there so that other owners know that they're not alone and that it is happening with 2015 models as well.

 

[Lynn Shallenberger]

After shopvaccing my soaked carpets in my 2015 Nissan Rogue and running the dehumidifier for 3 days straight,I think my carpets are finally dry...No where in the owners manual under preventative maintenance does it state that the undersized drain tubes in the sunroof need to be cleaned periodically to prevent clogged water from back draining into the interiors of these vehicles...I have been on the phone with the dealer Cochran Nissan of South Hills in Pgh...I have an extended warranty but they won't cover this water damage( it is actually water intrusion) by the ill designed undersized drain tubes...The dealer wanted to charge 155.00 to diagnose my problem, which after talking with the service Manager he suspected the drain tubes are clogged and that they could be cleaned by using a shop vac and wire to dislodge the clog... He also politely suggested I park my car in a garage ...Just Google this issue and you will find a lot of Nissan owners with this problem dating back years... And videos showing how to clean these tubes out..My husband is a former auto body repair technician,and it took him 2 hours to unclog these undersized drain tubes...(Thanks for saving me the service fees...) This is the first time this has happened since I bought the car 2 years ago...now consider the electronic micro switches that control electronics in the airbags and other interior functions,navigation computer etc...Will all this moisture cause corrosion on these delicate parts? This is a known design issue that Nissan has not addressed and is not covering under any if their warranties....Great way to keep customers coming back to their service departments don't you Think...I am contacting and filing a complaint with the Attorney General of Pennsylvania regarding this known design flaw that Nissan is not owning up to and the possibility that the safety features of the airbags could be compromised if the micrswitches fail to deploy because if corrosion due to moisture exposure....

 

[Prashant2019]

Watch out for tomorrow. I have noticed severe water leakage issues from the sunroof (I think). Dealership wont take the vehicle in today so will have to go there tomorrow. Will keep updating based on the responses. My car, top, carpet all soaked. I am now worried about mold growing inside. This is 2014 Nissan Rouge

 

[Frustrated2019!]

I know this is an old post, but I'm also having problems with water in my 2014 Rogue SL AWD.

Except...this is the THIRD water problem I've had since buying the car brand new in June 2014.

First problem was around November 2014. Driver side floor, under driver seat, and rear driver side back floor was all soaked. I took it back to the dealership I purchased it from and they had it for about 30 days. They had one of the Rogue designers from Nissan Corporate come out and help with the problem. They removed and replaced all the carpet, and had stripped my car down to the frame basically. The issue, the FIRST time, was with the 'boot' for the steering column, which had not been installed at the factory.

Everything had seemed fine and good until about a month or two ago, winter 2017/2018.

I had noticed fog on the inside of the windshield (and because of the previous issue I knew there was water somewhere). Because I'm in Michigan, there were mornings where there was actually frost on the inside of my windshield. I was able to take it in for the SECOND time for water issues late February 2018. There was a warm period where my floor wasn't 'frozen' and the carpet was completely soaked. The dealership said the issue was fixed, but they could not find the source of where the water was coming from. They said they ran a hose over my car for about four hours and nothing was coming in, not in a visible place that is. It took days to dry the car out. They said they sealed up some areas under the carpet that could be causing the leak. The problem, however, was/is that the water is seeping UP from the floor. I got my car back last week sometime and everything was dry and appeared fine.

Until today.

I can actually hear the water sloshing around in the floor - whatever the steel thing is on the underside, directly below the driver side is where I believe the water is sitting. Next to this 'basin' area, there is another steel housing unit that has, what looks to be, a pipe/drainage coming out of it (I can see water dripping, sometimes more than a drip, from here as well). I'm not a car expert so I don't know the exact parts, so forgive me. It sounds like A LOT of water, but that could be because its trapped in a small area...I don't know. Anyway, you can pound on the front and rear driver side floor and get water to come up. Under the driver seat is soaked...again. It's like the water is not able to drain properly and just collects. I'm waiting on the same dealership to call me back to make an appointment, for when they have a loaner car available.

Once is too much for a water problem, but THREE problems of the same nature is EXCESSIVE. I don't believe my car would be covered under Michigan's lemon law, because not all of this happened within the first year.

I don't know what, if any, type of recourse there would be, but there is a serious problem with water problems that Nissan is not addressing. Has anyone had any luck contacting Nissan Corporate about water problems, and would it even be worth my time to do so?

Well, I'm regretting not finding this forum BEFORE I purchased my 2019 Rogue. Just to let everyone know, Nissan has NOT corrected this water issue coming in and soaking the floor boards. I'm extremely disappointed. Dealership said they have "no idea" where the water is coming from. That's BS. I found this forum within 20 minutes of searching the internet. Apparently Nissan doesn't care enough to fix the issue. I will never buy another Nissan again.

 

[Frustrated2019!]

I know this is an old post, but I'm also having problems with water in my 2014 Rogue SL AWD.

Except...this is the THIRD water problem I've had since buying the car brand new in June 2014.

First problem was around November 2014. Driver side floor, under driver seat, and rear driver side back floor was all soaked. I took it back to the dealership I purchased it from and they had it for about 30 days. They had one of the Rogue designers from Nissan Corporate come out and help with the problem. They removed and replaced all the carpet, and had stripped my car down to the frame basically. The issue, the FIRST time, was with the 'boot' for the steering column, which had not been installed at the factory.

Everything had seemed fine and good until about a month or two ago, winter 2017/2018.

I had noticed fog on the inside of the windshield (and because of the previous issue I knew there was water somewhere). Because I'm in Michigan, there were mornings where there was actually frost on the inside of my windshield. I was able to take it in for the SECOND time for water issues late February 2018. There was a warm period where my floor wasn't 'frozen' and the carpet was completely soaked. The dealership said the issue was fixed, but they could not find the source of where the water was coming from. They said they ran a hose over my car for about four hours and nothing was coming in, not in a visible place that is. It took days to dry the car out. They said they sealed up some areas under the carpet that could be causing the leak. The problem, however, was/is that the water is seeping UP from the floor. I got my car back last week sometime and everything was dry and appeared fine.

Until today.

I can actually hear the water sloshing around in the floor - whatever the steel thing is on the underside, directly below the driver side is where I believe the water is sitting. Next to this 'basin' area, there is another steel housing unit that has, what looks to be, a pipe/drainage coming out of it (I can see water dripping, sometimes more than a drip, from here as well). I'm not a car expert so I don't know the exact parts, so forgive me. It sounds like A LOT of water, but that could be because its trapped in a small area...I don't know. Anyway, you can pound on the front and rear driver side floor and get water to come up. Under the driver seat is soaked...again. It's like the water is not able to drain properly and just collects. I'm waiting on the same dealership to call me back to make an appointment, for when they have a loaner car available.

Once is too much for a water problem, but THREE problems of the same nature is EXCESSIVE. I don't believe my car would be covered under Michigan's lemon law, because not all of this happened within the first year.

I don't know what, if any, type of recourse there would be, but there is a serious problem with water problems that Nissan is not addressing. Has anyone had any luck contacting Nissan Corporate about water problems, and would it even be worth my time to do so?

Well, I'm regretting not finding this forum BEFORE I purchased my 2019 Rogue. Just to let everyone know, Nissan has NOT corrected this water issue coming in and soaking the floor boards. I'm extremely disappointed. Dealership said they have "no idea" where the water is coming from. That's BS. I found this forum within 20 minutes of searching the internet. Apparently Nissan doesn't care enough to fix the issue. I will never buy another Nissan again.

 

[Mabel]

Hi!!
I am having the same issue on my 2013. Help. Today is the 3rd time I am going back to the dealership to try to fix this. Did you get it resolved? What was the issue?
Thanks

I have a 2011 Roque I purchased about a year. Noticed moisture in drivers side floor couple months after buying it, but didn't think much about it. Also noticed rust on seat brackets and condensation on windows/sunroof frequently.
Though 2 days ago, had the roque parked on an incline (rear higher then front) and after a day, found 1-2 inches of water in drivers side feet area.
Windows not left down, sunroof not leaking or open.
I think I am screwed as I have no warranty on the vehicle :-(.
I plan on taking it to Nissan dealership, but from the sound of it, they will charge me to fix it and really not know what is causing it.

 

[westsideed]

About 3 months after I purchased my 2014 Rogue SL brand new off the lot I noticed water pooled in the carpet underneath the Driver's Seat. I sucked up about 1.5 Gallons with the Wet/Dry and then took the vehicle into the dealer the next day they were open. I also noticed that the carpet was wet behind the gas pedal so that may have been where the water was getting in, or at least, travelling through on it's way to the area under the driver's seat.

I would not have noticed this if I had not decided to quickly clean the carpet underneath the driver's seat.

Previous to the water being noticed on the carpet under the seat I had noticed "fog" on the inside of the windshield once and awhile but shrugged it off - in Hindsight that was a signal something was wrong because it was in the middle of one of the driest summers we have had in years.

When I took it to the dealership they investigated, confirmed that there was indeed a water leak, and kept the vehicle for 2.5 days while they did repairs.

The determined that a "SYNTHETIC FACTORY WELD" had been missed and that was the cause of the water leaking into the vehicle.

They had to remove the inner fender liner on the driver side of the vehicle and who knows what else to Silicon the areas where the "SYNTHETIC FACTORY WELD" was missed and then they had to remove the driver seat and pull up the carpet and under lay to dry it all out.

So, a couple of months later, and I am back to square one, lots of water on the windshield and the sun roof glass, we had several days of very heavy rain followed by clear, sunny days so the moisture has evaporated in the car and then reformed on the glass.

So, this time I took pictures and emailed them to the dealership and am waiting for them to decide what they are going to do. They did thank me for sending them pictures of the moisture on the glass,and so far, have been great to deal with.

Anyways, one of the things discussed last time I had this problem was completely removing the Dash to get at the area where the leak might be, so I guess that is what they will want to do this time.

I have told them that I am not keen to have them do that because they will never get everything put back in as tight has it is installed in the factory.

They have already said they don't want to replace the carpet because it never goes in as good as the factory install.

I don't know yet where this will lead but I wanted to share it here because if they missed a "Synthetic Factory Weld" in my vehicle there are other vehicles out there as well where the weld was missed.

So check your 2014 Rogue to make sure you don't have wet carpets or water on the windshield or sun roof with no idea how it got there.

I leave the cloth cover pulled back on my sun roof now so the moisture does not gather there without me seeing it.

I have also been in touch with Nissan Corporate about this.

And I also have the Weathertech Floor Mats so it is not like there is water dripping off of my shoes and going into the carpet, the mats catch everything and I never leave standing water sitting in the mats anyways.

My Rogue is the Canadian Model with 3080 KM on it if that helps anyone and the last 6 digits of the VIN are 840325.

If you have had this problem, or are experiencing it, you are not alone and I would really like to hear from you.

Thanks

Yes, had this same trouble with my Rouge, we bought it used. I decided to pull it apart, only need to remove the driver side wheel opening molding and inner fender well to fix the trouble. There is a seam that is missing sealer and it is in the perfect spot for the water to run into. I have a picture, you see my arrow where the seam is open. This seam was open enough for me to insert a screwdriver. You can see in the picture that the factory missed this area with their "Synthetic Weld " and this is right where the water runs from the top of the firewall on the driver side down into the fender area.

All it took was a $4.00 tube of Quad Window calk and a few hours to seal it. Well you will need to replace the plastic clips that hold the wheel molding on the fender, they bust when you pull off the molding, very brittle plastic. Picture to the right is after I pushed the calk into the seam with my finger till it was full then I decided to run a bead to prevent the water from even getting close to the seam, don't want to re-live this experience and the calk is cheap and concealed anyway.

 

[VStar650CL]

All it took was a $4.00 tube of Quad Window calk and a few hours to seal it. Well you will need to replace the plastic clips that hold the wheel molding on the fender, they bust when you pull off the molding, very brittle plastic. Picture to the right is after I pushed the calk into the seam with my finger till it was full then I decided to run a bead to prevent the water from even getting close to the seam, don't want to re-live this experience and the calk is cheap and concealed anyway.

Excellent info. We've only seen one of these at our dealership, but it was frustrating to locate and we fixed it the same way, "gray death" sealant pushed into the open seam. From what I've seen online, it does seem that for whatever reason, the factory "misses" with the sealer on this particular joint once in awhile. I'm sure your pics will benefit other folks in the same boat.

The dealer wanted to charge 155.00 to diagnose my problem, which after talking with the service Manager he suspected the drain tubes are clogged and that they could be cleaned by using a shop vac and wire to dislodge the clog... He also politely suggested I park my car in a garage ...Just Google this issue and you will find a lot of Nissan owners with this problem dating back years... And videos showing how to clean these tubes out..My husband is a former auto body repair technician,and it took him 2 hours to unclog these undersized drain tubes...(Thanks for saving me the service fees...) This is the first time this has happened since I bought the car 2 years ago...now consider the electronic micro switches that control electronics in the airbags and other interior functions,navigation computer etc...Will all this moisture cause corrosion on these delicate parts?

The drain tubes on Rogues are not undersized, they're the same diameter as sunroof drains throughout the industry. The fact is, if your car isn't garaged and particularly if you park under trees, drains need to be cleaned out periodically. Tree sap and dirt make an amalgam that will eventually stop them up. They're easily snaked with a length of grass-trimmer line if you don't care to pay a shop for a shot of compressed air, but if you want a sunroof in the first place, maintenance is the price you pay. It doesn't matter whether you own a Rogue or a Rolls Royce.

With regard to gen2 Rogues, unless the water gets at least 2" above the carpet, there's only one set of electrical connections to worry about. That's the Bose Amplifier under the passenger seat (if the car has Bose). Except for that, all the airbag and other connections are well above carpet level. Water coming down the A-pillars will sometimes affect the big "SMJ" connectors under the kick panels, so slathering some dielectric grease on them is a good idea if the drains have overflowed.

 

[VStar650CL]

Update on this. Nissan has actually had a bulletin about these seam leaks since '14, NTB14-105a. It seems to be mis-filed in ASIST under the wrong heading, so I never noticed it. It's good info with clear pictures:

https://static.nhtsa.gov/odi/tsbs/2021/MC-10186832-0001.pdf

 

[Dmom]

About 3 months after I purchased my 2014 Rogue SL brand new off the lot I noticed water pooled in the carpet underneath the Driver's Seat. I sucked up about 1.5 Gallons with the Wet/Dry and then took the vehicle into the dealer the next day they were open. I also noticed that the carpet was wet behind the gas pedal so that may have been where the water was getting in, or at least, travelling through on it's way to the area under the driver's seat.

I would not have noticed this if I had not decided to quickly clean the carpet underneath the driver's seat.

Previous to the water being noticed on the carpet under the seat I had noticed "fog" on the inside of the windshield once and awhile but shrugged it off - in Hindsight that was a signal something was wrong because it was in the middle of one of the driest summers we have had in years.

When I took it to the dealership they investigated, confirmed that there was indeed a water leak, and kept the vehicle for 2.5 days while they did repairs.

The determined that a "SYNTHETIC FACTORY WELD" had been missed and that was the cause of the water leaking into the vehicle.

They had to remove the inner fender liner on the driver side of the vehicle and who knows what else to Silicon the areas where the "SYNTHETIC FACTORY WELD" was missed and then they had to remove the driver seat and pull up the carpet and under lay to dry it all out.

So, a couple of months later, and I am back to square one, lots of water on the windshield and the sun roof glass, we had several days of very heavy rain followed by clear, sunny days so the moisture has evaporated in the car and then reformed on the glass.

So, this time I took pictures and emailed them to the dealership and am waiting for them to decide what they are going to do. They did thank me for sending them pictures of the moisture on the glass,and so far, have been great to deal with.

Anyways, one of the things discussed last time I had this problem was completely removing the Dash to get at the area where the leak might be, so I guess that is what they will want to do this time.

I have told them that I am not keen to have them do that because they will never get everything put back in as tight has it is installed in the factory.

They have already said they don't want to replace the carpet because it never goes in as good as the factory install.

I don't know yet where this will lead but I wanted to share it here because if they missed a "Synthetic Factory Weld" in my vehicle there are other vehicles out there as well where the weld was missed.

So check your 2014 Rogue to make sure you don't have wet carpets or water on the windshield or sun roof with no idea how it got there.

I leave the cloth cover pulled back on my sun roof now so the moisture does not gather there without me seeing it.

I have also been in touch with Nissan Corporate about this.

And I also have the Weathertech Floor Mats so it is not like there is water dripping off of my shoes and going into the carpet, the mats catch everything and I never leave standing water sitting in the mats anyways.

My Rogue is the Canadian Model with 3080 KM on it if that helps anyone and the last 6 digits of the VIN are 840325.

If you have had this problem, or are experiencing it, you are not alone and I would really like to hear from you.

Thanks

Our 2014 Rogue SL has multiple leaks PLUS the sunroof drain blocks. This should have been a recall and the burden of proof should not be heavy on us.. Its hard enough working and raising kids and add on having to try to figure out what's going on with the car.. We don't have thousands of dollars and lots of extra vacation days to get jerked around by the dealership. We have spent over 100 hours vacuuming, removing seats and carpet, then putting it all back. Just to get water in the car the next time we are out driving in the rain. The Rogue has stolen a garage spot from our Mustang SVT Cobra because we can't deal with constant water leaks. So we had to shell out for a high end car cover to protect the Terminator since the Rogue can't be parked in the driveway like any other normal car. I have had sunroofs on all of my cars since the 1990s and the Rogue is the first one EVER to get clogged and leak into the car. My Lexus sunroof does just fine parked under pine trees and other trees from time to time. I NEVER did anything to the drains. Honda Accord, sunroof, 14 years. same thing. It wasn't garaged at all, for 2 years, and was surrounded by trees. Ford Expedition, with moonroof, 10+ years, no problems. Nissan sucks. I will never buy another Nissan again. For the past 7 years, the carpet under the driver's seat was almost always wet with mold growing. The carpet around the front two seats would have standing water for a week at a time. You can't even set down your purse,, or groceries without a health hazard. Probably 10 times now,, there has been water sloshing around under the floor of the car. That's with it primarily being garaged too.

I'm very happy to get that service bulletin b/c my son, who is a mechanical engineering college student, will spend the time to seal it up. We happen to have a lot of tools to do work on cars. Regular people could never deal with these problems. We actually bought the Rogue because it is higher off the ground and planned for it to be a good car to use during Houston's many tropical downpours. Silly us! We actually expected the Rogue to be waterproof!

 

[VStar650CL]

How are you cleaning out the drains? There are two problems with the Rogue fronts. First, they're dead-level and not tilted downward, so the last few drops always dry out and accumulate. Second, there's a small plastic "X" in the middle of the lower fittings that I suppose is molding flash but it doesn't get removed at the factory and gives plugs a chance to build up. Between those two things, they can build up hard plugs that never clear completely with compressed air or trimmer line. If you remove the cowl cover and knock the X's out, then core-out any plug that may have formed, you probably won't have issues again. Or you can wiggle an arm and a right-angle coring tool up to the fittings on the inside to do the same thing.

 

[VStar650CL]

Here's what I use from inside. Both fittings can be reached with an arm from under the dash, no other tools required. Just pop the hoses off the fittings and push through the clog.

 

[Dmom]

Thank you. I will check to make sure we punched out those "x"'s. And get one of those tools.

 

[Dmom]

I just confirmed that he did punch out the x's and even drill them a little bigger, when they snaked the tubes. It has been a few months since water poured out of the sunroof onto my head.

The vast majority of our water problems now are on the floor and sloshing around, if the car gets stuck outside during heavy rains or extended rains. Now that the mechanically inclined family member has started college and is working too, we have to plan, to make time, to get the seals done. I don't trust our Nissan Dealership to do it. They tried to tell us we needed a new engine a couple years ago and it just needed a seafoam treatment in the oil, and new transmission fluid - which my teenage son replaced. No more engine knocking after that. The dealer also said there were no more recalls on the car. But an independent mechanic with a good computer diagnostic system, pointed out that we have one of the Rogues with the bad, main computer chip - that's been recalled. I haven't had the energy to go fight the dealership for that, but I will do it in the near future.

Thanks for your advice. It helps