Nav/radio freezes and reboots 2017 SL - Nissan Forum
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post #1 of 9 Old Dec 25th, 2017, 06:26 PM Thread Starter
SDM
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Nav/radio freezes and reboots 2017 SL

2017 Rouge SL AWD about 2 months old now. While driving with navigation, on a few occasions now screen radomly freezes, canít change volume, station or make any selections to the screen at all!!!! After a few minutes all the inputs Iíve made while it was frozen slowly start to occur as if on a great delay of some sort. Shortly after that, the screen goes blank and reboots itself. Sometimes it had happened 2x in a row ( 2 reboots back to back). Of course I have to reselect the destination and start GPS again. Itís happened WITH USB connected to phone and WITHOUT USB connected at all. Any suggestions? Happen to anyone else?

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post #2 of 9 Old Jan 23rd, 2018, 12:02 PM
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2017 Rouge SL AWD about 2 months old now. While driving with navigation, on a few occasions now screen radomly freezes, canít change volume, station or make any selections to the screen at all!!!! After a few minutes all the inputs Iíve made while it was frozen slowly start to occur as if on a great delay of some sort. Shortly after that, the screen goes blank and reboots itself. Sometimes it had happened 2x in a row ( 2 reboots back to back). Of course I have to reselect the destination and start GPS again. Itís happened WITH USB connected to phone and WITHOUT USB connected at all. Any suggestions? Happen to anyone else?
I have this issue too (SL AWD package too). Seems most prevalent if I try to interact with it too early after startup. Sometimes it locks up during regular use too. When it does, I just hold the power button down to reboot - but it is super frustrating as you've said. When I go in for my first oil change I'm going to ask them to look for firmware updates.
The whole phone to head-unit interaction is very clunky in my opinion.

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2017 Nissan Rogue SL AWD
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post #3 of 9 Old Jan 23rd, 2018, 02:44 PM Thread Starter
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I didnít know I can manually reboot the system. I always just waited it out until it reboots on its own. Is it the radio on/off knob I hold for a reboot???
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post #4 of 9 Old Jan 23rd, 2018, 03:10 PM
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I didnít know I can manually reboot the system. I always just waited it out until it reboots on its own. Is it the radio on/off knob I hold for a reboot???
Yes, hold the left knob button in until the screen blanks and the Nissan logo appears.

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2017 Nissan Rogue SL AWD
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post #5 of 9 Old Oct 14th, 2018, 08:59 AM
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Hi
I have the same problem with my 2016 murano. Did you ever get it fixed and what was the solution ?
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post #6 of 9 Old Nov 21st, 2018, 03:50 PM
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We are having the same problem with our 2015 Armada. For months it would freeze and reset once or twice a day and now it is completely frozen. It's the dealership and they are not being helpful at all. This should not be happening. What luck have y'all had with your Nissan service departments at the dealerships?
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post #7 of 9 Old May 28th, 2019, 07:52 AM
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Nav/Radio freezes and reboots 2017 SL

same issue - 2017 Altima SL
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post #8 of 9 Old May 28th, 2019, 07:55 AM
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Nav/Radio freezes and reboots 2017 SL

2017 Altmima SL - Nav/Radio freezes and reboots randomly
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post #9 of 9 Old May 29th, 2019, 12:05 AM
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I was in again for servicing two weeks ago. They are ordering me a harness to fix a bluetooth phone squeeling problem, so I asked if there were any software updates on the head unit, but alas... they said they checked, but no...

2017 Nissan Rogue SL AWD
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