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Old Jul 25th, 2008, 08:13 AM   #16 (permalink)
pgames38
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Join Date: May 2005
Location: New Brunswick, Canada
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Ouch, Nosrac! I would agree with SCHESBH, take your vehicle to another dealership. I've had a few problem with my 2006 SE since I've bought it, all resolved, all under warranty:
  • Driver door rattle (inside plastic switch was loose)
  • Rear door rust #1 - Was repaired & repainted
  • Rear door rust #2 - repaired & repainted, this time the screws were replaced with stainless steel, from a Nissan kit
  • Air Conditioning #1 - Refrigerant leak
  • Air Conditioning #2 - O-ring problem + leak
  • Rear passenger wheel bearing replaced

One issue (resolved) I paid for:
  • Rear rotors & brake pad replacement after 72K (can't believe rotors weren't covered under warranty)

My dealer is Fredericton Nissan (NB), but I live in a town 2 hours away. The dealership has been excellent, providing me with a "loaner" car for two of the above issues (one time to drive back home for a weekend). On two occasions I brought the vehicle in while I was in Fredericton for meetings and the problems came up... they always squeezed me in somehow. I've found them to be courteous, helpful and straightforward.

Overall, I love the XTrail, and have had a good Nissan experience, and the vehicle has been reliable, apart from the air conditioning and bearing problems. That said, since Nissan is no longer makin the XT, I will most likely be moving on to something else one my lease is over (small chance we might buy it out). Most likely a Subaru Forester or Outback.
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Old Jul 28th, 2008, 11:37 PM   #17 (permalink)
caper_5
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After reading some of these posts, I don't feel nearly as bad. We have a 2005 SE and loved it from Day 1. We were all set to buy a CR-V, but on impulse bought the X-trail. We've had some issues that have have left us with some mixed feelings towards Nissan, here they are:

#1 - At roughly 11000 km's a front passenger wheel bearing had to be replaced, under warranty no biggie. We were basically trouble free for about another year, except for the passenger seat belt constantly locking.

#2 - We had dropped it off for an oil change and MVI. They do not supply loaner cars, so I followed my wife to the dealership and we went and did some Christmas shopping. While on the highway, my cell phone rings, service manager. Our rear brakes are bad and need to be replaced, vehicle will not pass inspection. I said "your kidding me, the rear brakes! There is 45000 km's on the vehicle, doesn't most of the braking power come from the front brakes?" His answer was that 4 wheel discs are different, yeah right, but what can you do, so new pads and turned rotors it is $375 later!

#3 - This one bothers me the most, my wife who was at the time 6 months preganant and very nausious, was at work one day when she decided to take her break in the X-trail. She started it up, listened to a few songs, called her sister, and then shut it off and went back to work. When her shift was over, 11:30 at night, the X-trail would not start, flooded? Shouldn't be! Luckily a fellow worker was leaving with her and helped her out. Had to crank it continuously and floor it. Took to Nissan dealer next day, where they couldn't replicate the problem. They noted everything and logged it with Nissan Canada, sounds like that tech line.

#4 - This one is related to # 3, after this event happened on occasion when you would start it up it would idle up normally to 2000 rpm, but then it would idle down to the point of stall before it would recover. Back to Nissan we went. This one they could replicate. They had no answer for it again logged it with Nissan Canada, but in the mean time they bumped up the idle speed. Still does it but not as bad.

#5 Again related to # 3, now when ever we start the vehicle up and shut it off immediately, say to move it to let someone out, it will be hard to start. This happened most recently two weeks ago. We thought we left the dome light on, so we started it to see if we had a battery. We did, turned it off and retired for the night. The next morning, my wife leaves for work, well she tries to leave for work. Won't start. Winds over differently though, almost sounds like it got wet. I came out and got it going for her, relatively easily, but we thought we would let the dealer know it is still a problem so they could keep track of it. There answer was that all Nissans do this! You need to let it come up to operating temperature before shutting it off! Really!! That's news too me.

#6 Got a little ahead of myself there, this spring took it in again for a MVI and surprise will not pass inspection, this time front brakes are worn out. This time with 75000 kms on the odometer. If this was the first brake job, I wouldn't have minded as much, but another $300 + later and we are on our way.

#7 And finally It was my turn to drive to an annual golf weekend in PEI on the first weekend of June, drive over was uneventful, worked really well. The trouble came on the next day, while on our way to Crowbush I noticed it starting to speed shift, which I thought was odd but I didn't pay too much attention to it. On the way back, while accelerating from a stop, it shuddered, tach dropped down, then recovered and kept accelerating as if nothing happened, except now the check engine light is on. Drove back to Cavendish, where I shut it off to get gas. Went to start it, flooded, couldn't believe my luck. I figured out the pattern over the rest of the weekend. It would start normally on a cold engine, once it came up to normal operating temperature it would shudder and lose all rpm's (if you were going slow enough, it would stall). If it was shut off and tried to restart, it was flooded. If it was shut off for an hour or more, no problems. Got it to the dealer on Monday and it turns out it was a sensor on the crank case that was bad, thankfully warranty covered it. While there I mentioned that I had no flow on my A/C and got them to check on it. I had a squirrel's nest in my intake for the HVAC. It was that heavy that it broke my cabin filter, nest removed and filter replaced, all kinds of flow now.

Sorry for the long post, I like the X-trail, a little disappointed at times and I can say I won't be buying another Nissan.
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Old Jul 29th, 2008, 03:05 PM   #18 (permalink)
Aziz
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Quote:
Originally Posted by caper_5 View Post
#7 And finally It was my turn to drive to an annual golf weekend in PEI on the first weekend of June, drive over was uneventful, worked really well. The trouble came on the next day, while on our way to Crowbush I noticed it starting to speed shift, which I thought was odd but I didn't pay too much attention to it. On the way back, while accelerating from a stop, it shuddered, tach dropped down, then recovered and kept accelerating as if nothing happened, except now the check engine light is on. Drove back to Cavendish, where I shut it off to get gas. Went to start it, flooded, couldn't believe my luck. I figured out the pattern over the rest of the weekend. It would start normally on a cold engine, once it came up to normal operating temperature it would shudder and lose all rpm's (if you were going slow enough, it would stall). If it was shut off and tried to restart, it was flooded. If it was shut off for an hour or more, no problems. Got it to the dealer on Monday and it turns out it was a sensor on the crank case that was bad, thankfully warranty covered it. While there I mentioned that I had no flow on my A/C and got them to check on it. I had a squirrel's nest in my intake for the HVAC. It was that heavy that it broke my cabin filter, nest removed and filter replaced, all kinds of flow now.

Sorry for the long post, I like the X-trail, a little disappointed at times and I can say I won't be buying another Nissan.

I had this very same situation...and luckily enough, it was still under warranty. I feel the smae about my X-Trail...I like it and I love it, but my next car won't be Nissan for sure. Most likely I'll get me an FJ Cruiser.
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Old Jul 29th, 2008, 05:53 PM   #19 (permalink)
aussietrail
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Guys,

The problems you're mentioning have all been discussed in this forum and causes as well as resolutions to them have been provided in detail. It is a shame that one country addresses some of these problems under an official Nissan recall while other countries let owners discover them for themselves. I don't blame you at all for loosing trust in the xtrail, but I do blame Nissan Canada for letting you down and the poor service they provide. It is no wonder they have stopped selling the xtrails in Canada. Maybe they couldn't find the resources to learn the technicalities of this vehicle to be able to provide adequate level of support and service. It's a shame really!
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Old Jul 30th, 2008, 06:28 PM   #20 (permalink)
caper_5
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Hi Jalal,
I agree with you, I think the main problem is Nissan Canada. Now that I've found this site, hopefully my questions will get answered. On another note, you have a beautiful Xtrail there! Ours is black also, but lacks all of the accesories.

Terry
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Old Jul 31st, 2008, 06:10 AM   #21 (permalink)
aussietrail
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Thanks Terry
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Old Aug 22nd, 2008, 06:13 PM   #22 (permalink)
northernale1
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Nissan Canada is terrible

2 yr old 40k nissan xtrail,,, brakes done because of corrosion,, 1000 dollars later,, im pi$$ed,,, will never ever buy jap scrap again,,, back to north american for me,, as none of them cost me a cent while leasing,,,

also dont buy from northern nissan in sudbury,,, sales is wonderful,,, service is terrible,,
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Old Aug 23rd, 2008, 10:48 AM   #23 (permalink)
ValBoo
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Yep, brakes are really causing alot of grief to Canadian owners... Lots of posts about this.
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