teero

I think my son jammed one too many CD in the changer. I am trying to take the stereo out but can not take the plastic cover off. I got the bottm out but it seams to be held near the top under the vent grills and the clock. Any suggestions how to remove it and how easy is it to open the changer to reset the cd's to thier proper position?

Help!

__________________
Teero

jfsharp

You need to check out this link!

http://forum.ecoustics.com/bbs/messages/4/137782.html

The "ERR2" problem appear to be VERY wide spread!!!

While there are a number of posts (100+), the general message is that the CD changer that Nissan/Infiniti selected for use with the Bose system (made by Clarion) in their cars/trucks SUCKS big-time!!

As far as removal, try this http://www.carstereohelp.com/stereor...03StrR.htm.htm

nospam4cj

This is a common problem with Factory Bose/Clarion 6-disc changers.
The gears to load and switch CDs are made of plastic that will eventually get
brittle and crack or strip out.
You may want to take a look at how Nissan and Clarion will handle this
problem:

Nissan Pathfinder 01 - 6 Disc CD Changer - HELP

I have also sent emails to corporate and working with the Better
Business Bureau and the State Attorney General's Office for a
resolution.

nospam4cj

Since I have not had an expedient reply from Nissan regarding my case of the Bose Clarion 6-disc changer, I decided to call the Executive Specialist I have been working with for this case. I called early on Thursday Oct 12 and left a message. I received a returned call on Friday Oct 13. The Executive Specialist told me that the board was reviewing the case and should have an answer by Friday Oct 20.

I am really looking forward to a resolution to this problem so Nissan/Infiniti can redeem their name. If a correct resolution is not found, Nissan/Infiniti will continue to allow vendors to get away with using parts that are not engineered to high quality standards.

Everyone out there that has experienced this problem should check out the NHTSA website and file a complaint:
ODI - Office of Defects Investigation
Your local state Attorney General's office can also help you with filing a claim against the CD player.

nospam4cj

I called the executive specialist today (Oct.24) that has been working on my case regarding the Bose Clarion Err2 Err3 problem. I was expecting a call or an email on Oct.20; however, no such luck. I was told that Nissan does have a finding and information to send to me; however, I did not get any details on the phone. I will post the findings and information here to allow everyone to generate their own opinion on how Nissan handles this problem.