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Old Apr 19th, 2004, 05:29 PM   #31 (permalink)
Patti
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on the way home from the dealer!!!

[I purchased my Titan 3 weeks ago and it was in the shop on day 3. On the way home from the dealer the FIRST day I bought it I had a loud grinding noise under my feet. I called the dealer and was told to bring it in. I was informed they found a loose fuel shield, I told them NO this wasn't a rattle it was grinding, Not to worry THat was just a loose fuel shield. As I was leaving the dealer, It made a LOUD grinding noise in the driveway, so I brought it right back. The next day I was told the car was driven and finally made the noise, I was told it happened when they turned on the AC, I said I didnt have the AC on when it made the noises for me, the service manager said it was a faulty ac compressor and repplaced it. AS I was LEAVING the dealer, it did it again! I am leaving again for the dealer in 5 minutes, this is the third time, one more and I file for lemonade... PS the radio fades in and out also, being replaced in 2 weeks.... thanks for letting me VENT..
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Old Apr 19th, 2004, 07:22 PM   #32 (permalink)
dagger
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Sorry Patti - hope it gets resolved this time. Pretty frustrating on a new vehicle, but maybe moreso from your servicing dealer. Note that included in your documentation is a booklet on the Lemon(ade) process by state. It shows you the steps you need to follow. Just FYI if you haven't read it already like I have.

Good luck,
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Old Apr 20th, 2004, 06:44 AM   #33 (permalink)
Vetteldy76
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Dagger, glad things are being looked at

Quote:
Originally Posted by dagger
Time for another update.

Spoke with my Nissan Cust. Sat. rep. He sees the service records of the vibration issue. He did speak with the service manager at my dealership. His suggestion is to ask for one of the techs to ride with me. If that doesn't work go for a second opinion at a different dealership. Either way, he said that they have the issue on record and I'll be covered is something develops further down the road - so that was nice to hear.

I got a call back from my service dealer that there is a tech bulletin now on the power seat entry/exit feature. There is now a revised wiring solution. I brought it in this morning for the fix. Unfortunately, my harness didn't show any signs of rubbing, so there is doubt it will fix my case, but we will see. I convinced them to let me have a ride with a tech. We drove for a couple of miles and he does acknowledge a vibration at the specified speeds. He will look into other Titans to see if it is a design "flaw" or specific to my vehicle.

They also looked at my windshield and see the optical distortion, but said it is also on the drivers side and other Titans due to the way it curves at the far edges. When I sat in the passenger side (first time!) and looked, sure enough I could see it on the drivers side - so it has to do with the angle one looks through the windshield. Since they said it is in these Titan windshields there is nothing they can do. I agreed that I don't need it replaced if the replacement will exhibit the same distortions at specific angles. I told them this problem was resolved by other manufacturers years ago, so should Nissan.

So, pretty much gone through with my list so far, and only outstanding issue still being looked at is this vibration problem. I think I'll wait 6 months before I go back with anything else as I get a sense they aren't the happiest to see me . Now I know I have the right to and paid for it, but one still has to balance staying on good terms with someone versus constant hounding (as long as it isn't anything critical at the moment). People will take better care of you if you don't piss them off.....................

ALERT/REQUEST: My fellow Americans, oops, I mean Titan owners. Let me know how the foam seat padding is holding up for those with the power bucket seats for the drivers seat left thigh support (ie., this is outside edge that gets compressed everytime one gets in or out of the seat). These seats come with minimal support here to begin with, but mine seems to be compressing down a bit - and this should not happen at all (my 4 year old truck isn't showing any wear signs in the foam). Just a request to keep an eye open to see if after a couple on months anyone notices any changes. Thanks.

Cheers,
dagger

Dagger,

Glad things are moving along. Lets hope thats all there is huh? I will keep you posted on my personal experience with mine in the future. I think this forum is super!
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Old Apr 20th, 2004, 02:45 PM   #34 (permalink)
jdfarr
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Steering Problems

Quote:
Originally Posted by dagger
Have 3 weeks now on my Titan Crew Cab LE. Only options were mud flaps and carpets - just what I wanted. I'm a Ford truck man for many years and had just finished test driving the new 2004's. On a whim from some bits of positive press I heard about the new Nissan, I passed a dealer on the way home and decided to pull in and check them out.

Very impressed with the looks and many of the features. The Ford wins in some of the interior areas (I liked some of the materials/design choices as well as HMI control implementations), the Titan uses a bit too much chrome in the front end but other than that I gave the nod to Nissan for the overall looks/exterior design. What won me over was the driving experience - they both on paper have similar engines (300 vs 305 hp) but the Nissan blew the Ford away. Punched the Titan on an on-ramp and it effortlessly revved to 6K rpm. It felt much faster/responsive than the Ford and the ride was a bit better (though the 2004 F-150 is very close). I had to have this engine/truck.

A couple of hiccups buying from Nissan rather than my usual Ford dealer (expected some of this but I was spoiled by Ford), but closed on a deal I could live with (barely - ouch on payments for a $35K truck!). That said, I am disappointed with the quality so far - much below what I expected from a Nissan. It's been in the shop twice in 3 weeks. Here's the list:
- Loose antenna base - loud rattling when moved
- Trip odometer button stuck/not functioning
- 1 tailgate light out
- Left headlight out of alignment
- Sqeaky left door
- Truck bed floor rail extenders are loose and bang the cab/tail gate on stopping/accellerating
- Power seat entry/exit memory function has failed to return 8 times in 3 weeks
- Brakes feel too soft
- High frequency vibration in steering wheel felt between 28mph to 35mph during acceleration or deceleration

The last 4 items have not been fixed. The response from dealer service department on:
- the rail extenders is that in heat/cold they will expand or shrink and will slide - normal event
- can't reproduce power driver seat failing to return so can't do anything
- tested 2 other Titans on lot and brakes are the same so this is normal operation
- tested 2 other Titans and the vibration is there on those as well. Did not see any suspension/component installation faults so this is a normal operation

So 1 - sub-par initial quality experience for me. And 2- has anyone else observed any of the above 4 items on their Titan's? I can understand their rules on reproducing an error before they can work on it, so I'll wait on the driver seat issue. However, the other 3 I feel may be design flaws that I think should be addressed. Should I escalate?

Don't get me wrong - I still really like this truck, but it has been tarnished by a few initial poor quality items.

Cheers,
dagger
Dagger,

I have a Titan LE Crew Cab (Dec. 8th) and have been pretty darn happy until a few weeks ago. I am having the same steering vibrations (shimmying) when I apply the brakes mainly between 20 and 40 mph. It has gotten worse in the last week. Taking the truck in next week, hopefully they can repair.
I traded my 4x4 Expedition to get back to a Japanese built car (had several Nissan/Datsun and a few Fords, and only 1 chevy-POS) - sure hope I didn't make a mistake choosing the Titan over the new F150.
I'll let you know if they fix the problem and what they did.

Cheers, Jeff
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Old Apr 20th, 2004, 03:13 PM   #35 (permalink)
jadcock
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Quote:
Originally Posted by jdfarr
I traded my 4x4 Expedition to get back to a Japanese built car (had several Nissan/Datsun and a few Fords, and only 1 chevy-POS) - sure hope I didn't make a mistake choosing the Titan over the new F150.
I'll let you know if they fix the problem and what they did.
Your Titan isn't a Japanese-built car -- it's made right here in America by the good folks down in Mississippi. I'm sure you didn't make a mistake with the Titan over the F-150, although a surprising number of people are having problems with their first-year Titans, a phenomenon I've never experienced with first-year domestics (two Fords, by the way).
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Old Apr 21st, 2004, 10:22 AM   #36 (permalink)
dagger
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Jeff - my vibration at the same mph is not related to brakes. If yours is just developing and occurs when using the brakes only, then one possibility is a warped rotor among others (I'd loosen all the lug nuts and re-torque them to spec). Good luck.
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Old Apr 21st, 2004, 07:15 PM   #37 (permalink)
Patti
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3rd times a charm?

So I am frustrated now. I took my titan in for the 3rd time because of the grinding which by the way they fixed the first 2 times, I took the service department manager for quite a nice little ride, FINALLY it made the loud grinding noise. Just the look on his face made me think they are now going to see this is a major problem. He actually said, this sounds serious! I then asked him to just trade it out, I said I have a bad feeling about this truck, please trade it out. Basically I was told too bad so sad. He told the techs it sounded as if i was dragging a trash can under the truck.. The techs put it on the rack, ran it up there until the noise came back, they finally decided it was either a bearing in the driveshaft or the entire driveshaft, so they are replacing them both. You know what really stinks, I still LOVE these darn trucks. Oh one more thing, The stereo in the xe 4x2 6 cd changer, it fades in and out, the service manager told me they all do it, He bought one also and talks to the engineers a few times a week, they are working on a fix, but right now they do not have one, he said a few more months and then a voluntary recall to put in the part
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Old Apr 21st, 2004, 09:03 PM   #38 (permalink)
Vetteldy76
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Patti's Titan

Quote:
Originally Posted by Patti
So I am frustrated now. I took my titan in for the 3rd time because of the grinding which by the way they fixed the first 2 times, I took the service department manager for quite a nice little ride, FINALLY it made the loud grinding noise. Just the look on his face made me think they are now going to see this is a major problem. He actually said, this sounds serious! I then asked him to just trade it out, I said I have a bad feeling about this truck, please trade it out. Basically I was told too bad so sad. He told the techs it sounded as if i was dragging a trash can under the truck.. The techs put it on the rack, ran it up there until the noise came back, they finally decided it was either a bearing in the driveshaft or the entire driveshaft, so they are replacing them both. You know what really stinks, I still LOVE these darn trucks. Oh one more thing, The stereo in the xe 4x2 6 cd changer, it fades in and out, the service manager told me they all do it, He bought one also and talks to the engineers a few times a week, they are working on a fix, but right now they do not have one, he said a few more months and then a voluntary recall to put in the part

Patti,

I too have a Titan but so far nothing serious. I have had it since Feb 23. Knock wood. The only thing I have noticed is that when you play CDs it sounds really good but when you turn on the radio it sucks.

Please keep us posted on your grinding noise and what they finally figure out about it. Are they giving you a loaner to drive?
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Old Apr 22nd, 2004, 12:38 AM   #39 (permalink)
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Low Frequencies: Radio vs CD

I'm no audio expert, but I do know that radio broadcasts do not deliver to the stereo system the low and high frequencies that CD's do.

Quote:
Originally Posted by Vetteldy76
Patti,

I too have a Titan but so far nothing serious. I have had it since Feb 23. Knock wood. The only thing I have noticed is that when you play CDs it sounds really good but when you turn on the radio it sucks.

Please keep us posted on your grinding noise and what they finally figure out about it. Are they giving you a loaner to drive?
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Old Apr 22nd, 2004, 06:29 AM   #40 (permalink)
Vetteldy76
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Audio (stereo vs CD) on Titan

Quote:
Originally Posted by Rondretti
I'm no audio expert, but I do know that radio broadcasts do not deliver to the stereo system the low and high frequencies that CD's do.

Rondretti,

I know that in my last truck which was a Chevy Silverado 2002 you could not tell much difference between a good FM station and a CD but maybe it all has to do with the Amplifier which the Titan has. THe Silverado's audio system was not anywhere near as fancy? It's weird. I dont know anything about audio.....I am just a girl who drives a truck
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Old Apr 22nd, 2004, 08:21 AM   #41 (permalink)
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Quote:
Originally Posted by Vetteldy76
I know that in my last truck which was a Chevy Silverado 2002 you could not tell much difference between a good FM station and a CD but maybe it all has to do with the Amplifier which the Titan has. THe Silverado's audio system was not anywhere near as fancy? It's weird. I dont know anything about audio.....I am just a girl who drives a truck
It's just a defect that they have to fix. There should be no discernable difference (to the ears) between an FM station with good reception and a CD. In my Cadillac, I can play CDs all day long, and switch to FM radio with no change in the quality of the sound, the volume, etc. Mine's even an external CD player (a trunk-mounted 12-disc changer). It sounds like there's a problem with the interface between the radio and the amplifier (does the Titan use an external amp?). Hopefully, once they fix this problem, they'll issue a recall.
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Old Apr 22nd, 2004, 12:09 PM   #42 (permalink)
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I remember reading something a number of years ago that FM broadcasts do not carry the full audio spectrum (20Hz to 20K Hz), but are more like 50 (30?) Hz to 15K Hz - but I could be wrong on this. Every FM broadcaster is not the same and there will be some differences. Now, there's not much above 15K in fundamental tones and a lot of people can't even hear that (generally older people and I suspect a lot more younger people exposed to excessive spl levels and boom box car owners), but a lot of transient sounds are there which helps us determine this is "real" sound. And alot of CD's are compressed and aren't recorded very well, but CD's do have the ability to carry the full audio spectrum plus some.

Now, on the Titan's R-F soundsystem, I believe the low frequency signal level is too low to the amp driving the subwoofer. The Ford Sport Trac I traded in and my wife's 2000 Explorer both have the "audiophile" (ya right) system with subwoofers, and they are engineered better for the subwoofer output (but note the R-F system on the Titan has better quality sound overall). On both I could noticeable hear the sub working while listening to FM whereas on the Titan I need to turn it up much louder before it becomes noticeable. Nissan needs to fix that and the signal fade problem.

Cheers,
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Old Apr 22nd, 2004, 02:50 PM   #43 (permalink)
Patti
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My Stereo

When my service manager explained the stereo fading in and out to me, he said it was built like a hearing aid, set to block out backround noises. They set it too sensitive he said and they are working on it, a patch so to speak. As far as my Titan goes, they are replacing the driveshaft today and I should get it back tonight or tomorrow. Nissan North America is now involved, funny how that works. I call them, they call my dealer he puts on the blistex and things get done.
Thanks for letting me vent
Patti. ( I still love these trucks)
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Old Apr 22nd, 2004, 03:36 PM   #44 (permalink)
dagger
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There is a feature in the radio that will vary the loudness based on vehicle speed. It has 3 4 settings: low, medium, high, and off. I have mine on low and I can noticeable hear the volume level changing at around 30mph and 50mph. Even on low it is a bit much, so I can't imagine what medium or high is like! I found this option going through the audio options when I was looking to see if there was subwoofer on/off option. You can turn this off and it that might fix your problem?

Hope the driveshaft is the fix,
dagger
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Old Apr 22nd, 2004, 08:19 PM   #45 (permalink)
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Titan stereo fix

Quote:
Originally Posted by dagger
There is a feature in the radio that will vary the loudness based on vehicle speed. It has 3 4 settings: low, medium, high, and off. I have mine on low and I can noticeable hear the volume level changing at around 30mph and 50mph. Even on low it is a bit much, so I can't imagine what medium or high is like! I found this option going through the audio options when I was looking to see if there was subwoofer on/off option. You can turn this off and it that might fix your problem?

Hope the driveshaft is the fix,
dagger

I turned that fade OFF. It drove me crazy....I like the sound constant....not get louder as I speed up. Patti, you might try what Dagger says and what I did and that is to adjust that so you may not get the fade if you do this.
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