Well, Nissan can't/won't fix my truck, and their national office doesn't care. So my experiment with Nissan is over. I will never own a Nissan product again, and will never recommend Nissan vehicles to anyone I talk with. I've ordered a new Dodge Power Wagon, and am glad to be moving back to a company that has always taken care of any problem I encountered. I hope none of you ever run into any unusual problems Nissan can't figure out, because you won't get a repair without a lot of effort on your part (if then).
By the way, the problem I can't get fixed is: Any time the temperture drops to about 0F, I get a "ALBS" warning light and a "SLIP" warning light, and at that point 4WD is locked out (not available). The dealership couldn't figure this out, the engineers they called were no help. And then when all else had failed and I tried the national number the dealership gave me, I didn't get a call back for over 2 weeks, despite 3 additional calls from me. By the time they finally did call back, I'd reached my limit and told them I was thru dealing with a defective vehicle: I no longer wanted just a repair, I wanted them to buy it back. Their answer? They were sorry I was experiencing problems. Their solution? They gave me the number to the National BBB car problem line. So I've had a defective vehicle since December they can't fix, and have been unable to use it in the mountains to go up to our cabin, because once we got in we wouldn't be able to get back out without 4WD (during the winter it is almost always below 0 at night up there, and often during the day).
So let me rate Nissan (on a scale of 1 to 10, with 10 highest):
Dealership, Sales: 1
Dealership, service: 2 (actually would have been much higher, if I hadn't run into something they couldn't figure out)
Nissan National Assistance: 1
But it is obvious what I think does not matter to Nissan. When I got my survey from Nissan about the sale, and was asked to rate the dealership. I rated them very low, and made several comments asking Nissan to contact me. Of course they never did. Nothing has changed. Nissan is not responsive to the customer.
Well, Nissan can't/won't fix my truck, and their national office doesn't care. So my experiment with Nissan is over. I will never own a Nissan product again, and will never recommend Nissan vehicles to anyone I talk with. I've ordered a new Dodge Power Wagon, and am glad to be moving back to a company that has always taken care of any problem I encountered. I hope none of you ever run into any unusual problems Nissan can't figure out, because you won't get a repair without a lot of effort on your part (if then).
By the way, the problem I can't get fixed is: Any time the temperture drops to about 0F, I get a "ALBS" warning light and a "SLIP" warning light, and at that point 4WD is locked out (not available). The dealership couldn't figure this out, the engineers they called were no help. And then when all else had failed and I tried the national number the dealership gave me, I didn't get a call back for over 2 weeks, despite 3 additional calls from me. By the time they finally did call back, I'd reached my limit and told them I was thru dealing with a defective vehicle: I no longer wanted just a repair, I wanted them to buy it back. Their answer? They were sorry I was experiencing problems. Their solution? They gave me the number to the National BBB car problem line. So I've had a defective vehicle since December they can't fix, and have been unable to use it in the mountains to go up to our cabin, because once we got in we wouldn't be able to get back out without 4WD (during the winter it is almost always below 0 at night up there, and often during the day).
So let me rate Nissan (on a scale of 1 to 10, with 10 highest):
Dealership, Sales: 1
Dealership, service: 2 (actually would have been much higher, if I hadn't run into something they couldn't figure out)
Nissan National Assistance: 1
But it is obvious what I think does not matter to Nissan. When I got my survey from Nissan about the sale, and was asked to rate the dealership. I rated them very low, and made several comments asking Nissan to contact me. Of course they never did. Nothing has changed. Nissan is not responsive to the customer.
Jim
Sorry to hear that. Do you have enough documentation to get the Lemon Law working for you?
Did you change it, or is your Forum Name some kind of pessimistic, bad omen?
__________________
Jerry
2004 Frontier, King Cab, XE, 4x1, 4-cyl, 5-spd My Frontier Page
My dealer would be on this like white on rice.They would be removing
components from a new one and swapping mine out untill they found the issue.
It is too bad poor dealer service has turned you off what is a great
brand. I am on Nissan #6 (4trucks 2pathys) and have never had anything but
reliability and good service.
Did you try a different dealer to see if they could assist you?? Before
i would take a big loss on depreciation i would see if someone else could
repair it. I know my dealer could.
__________________
2006 Frontier SE KC 4X4, aFe CAI, Magnaflow catback
Poweraid TBS, Flexalite Efan
past Nissans: 87 Hustler 4x4, 92 SE V6 KC 4x4,
92 pathfinder SE,94 pathfinder LE, 01 XE V6 KC 4x4
Last edited by =WD=big-X : Apr 8th, 2006 at 11:00 AM.
Well, Nissan can't/won't fix my truck, and their national office doesn't care. So my experiment with Nissan is over. I will never own a Nissan product again, and will never recommend Nissan vehicles to anyone I talk with. I've ordered a new Dodge Power Wagon, and am glad to be moving back to a company that has always taken care of any problem I encountered. I hope none of you ever run into any unusual problems Nissan can't figure out, because you won't get a repair without a lot of effort on your part (if then).
By the way, the problem I can't get fixed is: Any time the temperture drops to about 0F, I get a "ALBS" warning light and a "SLIP" warning light, and at that point 4WD is locked out (not available). The dealership couldn't figure this out, the engineers they called were no help. And then when all else had failed and I tried the national number the dealership gave me, I didn't get a call back for over 2 weeks, despite 3 additional calls from me. By the time they finally did call back, I'd reached my limit and told them I was thru dealing with a defective vehicle: I no longer wanted just a repair, I wanted them to buy it back. Their answer? They were sorry I was experiencing problems. Their solution? They gave me the number to the National BBB car problem line. So I've had a defective vehicle since December they can't fix, and have been unable to use it in the mountains to go up to our cabin, because once we got in we wouldn't be able to get back out without 4WD (during the winter it is almost always below 0 at night up there, and often during the day).
So let me rate Nissan (on a scale of 1 to 10, with 10 highest):
Dealership, Sales: 1
Dealership, service: 2 (actually would have been much higher, if I hadn't run into something they couldn't figure out)
Nissan National Assistance: 1
But it is obvious what I think does not matter to Nissan. When I got my survey from Nissan about the sale, and was asked to rate the dealership. I rated them very low, and made several comments asking Nissan to contact me. Of course they never did. Nothing has changed. Nissan is not responsive to the customer.
Jim
Hi, actually have experience in this. According to lemon law procedures you can submit a claim after the third failure. After submitting your claim, the manufacture will have a forth and final attempt to correct the problem. If the problem persists, then you are entitled to compensation or new vehicle. This is usually done through arbitration. I had a similar issue that resulted in arbitration with Pontiac (last american car owned). It actually didn't go my way but they gave me over $3K in cash as compensation for my troubles. I used the money to pay off negative equity on the Pontiac and bought a Tacoma. Another option is to have another dealer look at it as the previous poster. I've had completely different experiences with Ford and Chevy when I went to different dealers. Keep in mind dealers are privately owned businesses, not the actual manufacture.
__________________
2006 Majestic Blue Frontier LE CC 4X2
Well, Nissan can't/won't fix my truck, and their national office doesn't care. So my experiment with Nissan is over. I will never own a Nissan product again, and will never recommend Nissan vehicles to anyone I talk with. I've ordered a new Dodge Power Wagon, and am glad to be moving back to a company that has always taken care of any problem I encountered. I hope none of you ever run into any unusual problems Nissan can't figure out, because you won't get a repair without a lot of effort on your part (if then).
By the way, the problem I can't get fixed is: Any time the temperture drops to about 0F, I get a "ALBS" warning light and a "SLIP" warning light, and at that point 4WD is locked out (not available). The dealership couldn't figure this out, the engineers they called were no help. And then when all else had failed and I tried the national number the dealership gave me, I didn't get a call back for over 2 weeks, despite 3 additional calls from me. By the time they finally did call back, I'd reached my limit and told them I was thru dealing with a defective vehicle: I no longer wanted just a repair, I wanted them to buy it back. Their answer? They were sorry I was experiencing problems. Their solution? They gave me the number to the National BBB car problem line. So I've had a defective vehicle since December they can't fix, and have been unable to use it in the mountains to go up to our cabin, because once we got in we wouldn't be able to get back out without 4WD (during the winter it is almost always below 0 at night up there, and often during the day).
So let me rate Nissan (on a scale of 1 to 10, with 10 highest):
Dealership, Sales: 1
Dealership, service: 2 (actually would have been much higher, if I hadn't run into something they couldn't figure out)
Nissan National Assistance: 1
But it is obvious what I think does not matter to Nissan. When I got my survey from Nissan about the sale, and was asked to rate the dealership. I rated them very low, and made several comments asking Nissan to contact me. Of course they never did. Nothing has changed. Nissan is not responsive to the customer.
Jim
Hi, actually have experience in this. According to lemon law procedures you can submit a claim after the third failure. After submitting your claim, the manufacture will have a forth and final attempt to correct the problem. If the problem persists, then you are entitled to compensation or new vehicle. This is usually done through arbitration. I had a similar issue that resulted in arbitration with Pontiac (last american car owned). It actually didn't go my way but they gave me over $3K in cash as compensation for my troubles. I used the money to pay off negative equity on the Pontiac and bought a Tacoma. Another option is to have another dealer look at it as the previous poster. I've had completely different experiences with Ford and Chevy when I went to different dealers. Keep in mind dealers are privately owned businesses, not the actual manufacture.
__________________
2006 Majestic Blue Frontier LE CC 4X2
Im going thru similar issues with mine, ive been to two dealers, and im going to try a third on saturday.
the day i bought my truck they had to fix the parking brake and the dome lamp (shoulda been a sign)
2 weeks later i was back
a pully was left loose so my serpentine belt was slipping off at 1500 miles
the fog lamp cover in the bumper was falling out
im missing a screw in my tailgate protector
my engine ticks like crazy sounds like an exhaust leak
my hood rattles and squeeks
i have a knock in the front end going over bumps and angles
my engine whines when cold (tsb 05-066 anyone?)
and at low speeds i get a revolving clunk-clunk-clunk noise from my drive shaft or rear end
oh yea i got 2500 miles on it now and im just not pleased
the sealer sucks they are slow rude and even after confirming the noises with me they say they couldnt find anything wrong so???
If I could afford a Power Wagon, I would have never set foot in the Nissan dealership. Ditto for an F150, although I prefer the the size of the Frontier. No problems with my 05 Frontier so far, knock on wood.
Mike D
Well, tomorrow my truck will be sold. So there will be no more of this in Moab:
But my new Power wagon will be here soon. and since it is the most capable factory 4WD pickup sold in the USA, It'll be going to Moab this fall and doing things like this:
The automatic tranny isn't bad, but I ordered it with the 6 speed manual that was designed to handle the power and torque from the Cummins Turbodiesel. I kind of think the dinky torque the Hemi puts out(compared to the CTD) won't present much of a problem! Also cuts down on routine maintenance (fluid changes, adjusting bands).
Linear Mode
