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I just ordered ES motor mount inserts and a shifter bushing from them early last month, after a few days they emailed me and said they had been shipped. However, after nearly 4 weeks I still had not received them. I replied to their email asking what happened, they did reply pretty quickly and said they would look into it. The parts then showed up about three days later - apparently the first ones were lost somewhere.
So I guess I would give them a B+ on price and a C- on performance.
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