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giopap · Nov 6th, 2007, 03:56 PM

HELLO I OWN AN X TRAIL SINCE 30/7/02 BOUGHT IN GREECE BRAND NEW. TODAY IT HAS 68.000 KM.
HERE MY STORY COMES.
SIX MONTHS AGO TEMPERATURE INDICATOR WENT TO RED AREA.
I TOOK IT IN MY NEIGHBOURHOOD AUTHORISED SERVICE CENTRE AND THEY TOLD ME THAT THE TANK AND THE RADIATOR WAS OUT OF WATER. I ASKED THEM WHY THIS HAPPENED AND I DINT TAKE A CLEAR ANSWER. LATER ON THEY TOLD ME THAT IT HAS SOMETHING TO DO WITH A RECALL FOR THE CATALYZEITOR MADE BY NISSAN AT 2004 AND IT WAS NOT FIXED AT MY CAR. AT LAST THEY FIXED IT FREE OF CHARGE.
BUT THIS WAS UNFORTUNATELY JUST THE START OF MY ADVENTURE.
WHEN THE CAR CAME BACK TO ME IT WAS OK WITH THE WATER BUT STARTS MAKING A STRANGE METAL SOUND, HEARD FROM THE FRONT WHEELS, I WENT BACK TO THE SERVICE CENTRE AND THEY TOLD ME THAT IF IT WAS WASHED IT WOULD BE OK. THIS SOUND NEVER GONE SINCE THEN BUT I DID NOT GAVE SO MUCH ATTENTION SINCE I THOUGHT IT WAS FROM THE BRAKES.
AND HERE IT COMES THE LAST PART. FIVE DAYS AGO MY X TRAIL LOST AGAIN ALL ITS COOLANT AND AS USUAL I TOOK IT TO SERVICE CENTRE. THE NEWS WAS MORE THAN DISAPPOINTING “CHANGE ENGINE” WAS THE VERDICT AT MY OWN COST OF 10.000 €. I COULD NOT BELIEVE IT AND SO I HAVE CALLED THE NISSANS CUSTOMER SERVICE CENTRE AUTHORISED DEALER FOR GREECE (NIK. I. THEOCHARAKIS AE). AFTER THEY ARE BRIEFING FROM THE MY SERVICE CENTRE TOLD ME THAT IF I FEEL MORE COMFORTABLE I COULD TOOK MY CAR TO THE CENTRAL SERVICE CENTRE. I TOOK THE CHANGE AND WENT THERE. A DAY AFTER THEY SAID TO ME THAT I COULD AVOID CHANGING ENGINE AND JUST CHANGE HEAD GASKET AND SPRINGS AT MY OWN COST AGAIN OF 3.000€.AT MY QUESTIONS ABOUT WHAT IS GOING ON WITH THE ENGINE THEIR ANSWER WAS THAT IS SOMETHING IT HAPPENS AND IS COMMON. I LEFT MY CAR THERE AND GOT BACK HOME VERY SAD AND ANGRY AND MOST OF ALL WITH MY SELF WITCH I TRUSTED NISSAN FIVE YEARS AGO BUYING A NEW FAMILY CAR FOR 34.000 € AND NOW I HAVE NOTHING. PLEASE IF IT IS POSSIBLE SENT ME THE E-MAILS OF THOSE TWO OTHER MEMBERS WITCH HAVE THE SAME PROBLEM WITH ME, MAYBE A CONTACT WITH THEM IT WILL BE VERY HELPFUL.
THANKS A LOT.

Nov 6th, 2007, 03:56 PM	#15 (permalink)
giopap NissanForums Newbie Join Date: Nov 2007 Posts: 2	same problem in greece with my x trail HELLO I OWN AN X TRAIL SINCE 30/7/02 BOUGHT IN GREECE BRAND NEW. TODAY IT HAS 68.000 KM. HERE MY STORY COMES. SIX MONTHS AGO TEMPERATURE INDICATOR WENT TO RED AREA. I TOOK IT IN MY NEIGHBOURHOOD AUTHORISED SERVICE CENTRE AND THEY TOLD ME THAT THE TANK AND THE RADIATOR WAS OUT OF WATER. I ASKED THEM WHY THIS HAPPENED AND I DINT TAKE A CLEAR ANSWER. LATER ON THEY TOLD ME THAT IT HAS SOMETHING TO DO WITH A RECALL FOR THE CATALYZEITOR MADE BY NISSAN AT 2004 AND IT WAS NOT FIXED AT MY CAR. AT LAST THEY FIXED IT FREE OF CHARGE. BUT THIS WAS UNFORTUNATELY JUST THE START OF MY ADVENTURE. WHEN THE CAR CAME BACK TO ME IT WAS OK WITH THE WATER BUT STARTS MAKING A STRANGE METAL SOUND, HEARD FROM THE FRONT WHEELS, I WENT BACK TO THE SERVICE CENTRE AND THEY TOLD ME THAT IF IT WAS WASHED IT WOULD BE OK. THIS SOUND NEVER GONE SINCE THEN BUT I DID NOT GAVE SO MUCH ATTENTION SINCE I THOUGHT IT WAS FROM THE BRAKES. AND HERE IT COMES THE LAST PART. FIVE DAYS AGO MY X TRAIL LOST AGAIN ALL ITS COOLANT AND AS USUAL I TOOK IT TO SERVICE CENTRE. THE NEWS WAS MORE THAN DISAPPOINTING “CHANGE ENGINE” WAS THE VERDICT AT MY OWN COST OF 10.000 €. I COULD NOT BELIEVE IT AND SO I HAVE CALLED THE NISSANS CUSTOMER SERVICE CENTRE AUTHORISED DEALER FOR GREECE (NIK. I. THEOCHARAKIS AE). AFTER THEY ARE BRIEFING FROM THE MY SERVICE CENTRE TOLD ME THAT IF I FEEL MORE COMFORTABLE I COULD TOOK MY CAR TO THE CENTRAL SERVICE CENTRE. I TOOK THE CHANGE AND WENT THERE. A DAY AFTER THEY SAID TO ME THAT I COULD AVOID CHANGING ENGINE AND JUST CHANGE HEAD GASKET AND SPRINGS AT MY OWN COST AGAIN OF 3.000€.AT MY QUESTIONS ABOUT WHAT IS GOING ON WITH THE ENGINE THEIR ANSWER WAS THAT IS SOMETHING IT HAPPENS AND IS COMMON. I LEFT MY CAR THERE AND GOT BACK HOME VERY SAD AND ANGRY AND MOST OF ALL WITH MY SELF WITCH I TRUSTED NISSAN FIVE YEARS AGO BUYING A NEW FAMILY CAR FOR 34.000 € AND NOW I HAVE NOTHING. PLEASE IF IT IS POSSIBLE SENT ME THE E-MAILS OF THOSE TWO OTHER MEMBERS WITCH HAVE THE SAME PROBLEM WITH ME, MAYBE A CONTACT WITH THEM IT WILL BE VERY HELPFUL. THANKS A LOT.