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Originally Posted by Harper
Hello! This sounds strange, but I'm thrilled to find that other people are having this exact same problem. I have been beside myself with worry over it. I am getting the runaround like crazy. Do you recommend going straight to the dealer to resolve? I've been dealing with an agent at Nissan North America, but getting nowhere. My agent says she's "working with the dealership." My challenge is that I'm around 88K and I bought my car at Carmax. What should I do now? My Carmax warranty won't touch it and they've referred me back to Nissan. But Nissan is saying they can't help b/c I didn't buy it there and I'm past the manuf warranty. What should I do now? Should I show up at the dealership with my evidence? Thanks for your help!
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First I'd run your VIN with NNA and see if the pre-cat recall procedure was performed, if it was, find the number for the dealership that did it. Contact them and ask for the records and present that to NNA, dispute the fact that the recall work was done and the pre-cat still managed to ruin the engine. You may have a tougher fight being that the exhaust is over the 80k, but I've heard it can still be done....