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About 12 years ago I had a 1984 Jeep cherokee where the lap seatbelt buckle broke which my kid (6 years) broke while buckling up. Dealer was no help, called regional office and complained that this buckle, which is supposed to save my kid's life in a collision, broke in her hand. We agreed that if I would "install" it (one or two bolts), then they would supply replacement belt for free. When I went to dealership to pick it up, noticed that the metal bracket was sewn in backwards. I decided not to take the belt home and pound the bracket the other way (then the liability would've been on me); the second belt received was made correctly. So complain, use the "L" word (liability), and you should get some action. The new thread was probably a cost-savings program. Also notify NHTSB, put in a safety complaint.
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